Modica Group Network Status

Telecom MSG issues

Telecom are having intermittent problems with the MSG service at the moment, customers sending may find that text messages are queued at Telecom for some time and unfortunately, due to the issue, the message may then be delivered multiple times by Telecom.

This issue is at Telecoms end and we will post a message here when they have let us know they have resolved it.

Regards

Support
Sonic Mobile,
Modica Group Ltd
Tel: +64 4 498 6000
Fax: +64 4 498 6006
Modica Group Limited

Vodafone SMPP is currently down.

Vodafone's SMPP is currently down due to a power outage to their Sky Tower network node.  An ETR is not currently available but we will update when we have more detail.

UPDATED @ 2:42pm: Service has been restored.

Regards
Support@modicagroup.com

Webstats currently offline

Our Webstats are temporarily unavailable, we are aware of the issue and are working on it, the service should be back online later today.

Regards

Modica Support
___________________________________________________
support@modicagroup.com
Tel: +64 4 498 6000
Fax: +64 4 498 6006
Modica Group Limited

Vodafone is Back up.

Vodafone NZ has had a widespread outage this morning including SMPP and Broadband, the SMPP issue appears to now be resolved and we have cleared 30,000 sms messages we had queued.

Vodafone NZ SMS Issue

Vodafone NZ is experiencing some issues with its SMPP connections this morning, this means that there is a delay to Vodafone SMS messages currently.

UPDATE: 4:20am - Vodafone NZ are still experiencing issues with their SMPP connections, the issue is being escalated within Vodafone.  All Vodafone NZ SMS messages will be queued until this is resolved.

Vodafone is back up again

Vodafone's SMPP appears to again be back up and running.

Again messages sent during the outage will most likely now be delivered, if any message was urgent or important it may be prudent to send again or to follow it up with your contacts.

We will of course keep monitoring this and update again if there's further issues.

Regards
Support@modicagroup.com

Vodafone SMPP is down again.

Unfortunately it appears Vodafones SMPP systems are down again, we will update again when it's back online.

Regards
Support@modicagroup.com

Vodafone SMPP back online

Vodafone's SMPP is now back up and running. Messages sent during the outage will most likely now be delivered, if any message was urgent or important it may be prudent to send again or to follow it up with your contacts.

Regards
Support@modicagroup.com

Vodafone SMPP is currently down.

We are awaiting advice from Vodafone following a Vodafone network outage.
SMS applications will obviously be affected by this outage, We will post an update when we hear back from Vodafone.
Regards
Support@modicagroup.com

Orbit Drive Data Centre Outage

At approximately 1:55 this morning our Auckland Data Centre (Datacom Orbit Drive) has gone offline.

The entire Data Centre has gone offline and affects all suppliers with equipment hosted at Datacom Orbit Drive.

Updated @ 8:00AM: The power issues at the data centre have now been resolved and all services have been restored. An Incident Report will be forwarded to affected customers in due course once further details are received from the data centre operators.